Check your order statusWhen will I receive my order?
To calculate when you will receive your order, you need to consider the processing time as well as the shipping time to your country. For example, if you live in China your total delivery time will be 2 days processing + 4 to 9 days shipping, so you can expect to receive your order in 13 business days after you have placed it.
Please note the following:
Bank transfer and verification must be received prior to processing.
Redigroupreserves the right to hold orders for review.
Redigroup reserves the right to cancel orders containing information that cannot be verified.
A business day is Monday though Friday, except holidays.
Redigroup estimate your delivery date at the end of your order review procedure, based on the delivery option you choose.
If you provide a valid e-mail address when you order, you will receive an e-mail confirming that your order has been shipped.
Check Your Order Status
After placing your order you will receive an email of confirmation which contains your order number and summary. You will also receive an email with the parcel's tracking number soon after we ship your merchandise. Immediately after receving the tracking number in your mailbox you'll see only the data of the departing origin. Please remember that some hours are necessary for every update of the tracking data.